Course · Emergencies & Escalation
Recognising and Responding to Problems
Most days are uneventful. This module prepares you for the ones that aren't — calmly and with a plan.
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plan you should know
The most useful thing you can have is the student's own action plan.
Serious problems are uncommon, but being ready matters. The single best preparation is knowing the student's individual CF action plan — agreed with their family — and where to find it fast.